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If you are not 100% satisfied with your purchase for any reason, contact The Scooter Outlet on 866-576-0815 and speak with a Customer Service Representative. Please note you must start the Return Process within 14 Calendar Days after you receive the product. If it has gone beyond that period, we cannot accept a Return.
The product must be intact and have no form of damage, and a photo of the condition of the product on each side must be provided. If these prerequisites are met, we will authorize the Return. You are responsible for the all Product Shipping costs, as well as a 20% Restocking fee.
Once the product has been received back at our warehouse and has been inspected, we will issue a refund minus the Shipping and Restocking fees within 3-5 Business days.
Customer must have original packaging to start the return process.