EW-36 Elite

Overview

Our best selling EW-36 model is now available with Electric Brake Assist which enables the scooter to stop automatically when a rider’s hand releases the speed throttle. For riders who desire added assurance and the security of braking worry no more!!

Specifications

Warranty 3 Year Limited Warranty
Weight Capacity 350 lbs
Fully Assembled Yes
Number of Wheels 3 Wheels
FWD or RWD Rear Wheel Drive
Max Passengers 1
Airline Approved No
Seat Dimensions (LxWxH) 18” Width
Type of Seat Adjustable Captains seat with head rest
Type of Battery Deep Cycle Sealed Lead Acid
Overall Width 26”
Overall Height 53”
Overall Length 61”
Armrests Yes
Scooter Weight 215 lbs
Shipping Method LTL Freight
Top Speed (Up To) 12 mph
Distance (Up To) 43 miles
Light(s) Front headlight with high/low beam, rear running/brake lights, turn signals
Turning Radius 50"
Braking Type Hand Brake with Electric Brake Assist
Left Hand Control Option Yes
Horn Yes
Incline Capability Up to 12 Degrees
Ground Clearance 4”
Suspension Front fork shocks, rear shock absorbers
Type of Tires Tubeless
Battery Charger 48 volt offboard
Speed Control Varialbe Speed Control Knob
Basket Yes
Forward/Reverse Yes
Throttle Type Twist
Alarm Yes
Front Tire Size 15” x 3.5”
Cell Phone Holder Yes
Usb Port Yes
Voltage 48 volts
Motor Wattage 500 watt
Motor Type Brushless Motor with Differential
Storage Basket & Lockable Under Seat
Extras N/A

Warranty

Models Included

EW-10, EW-11, EW-12, EW-14, EW-19, EW-20, EW-29, EW- 36, EW-36 Elite, EW-46, EW-52, EW-54, EW-66, EW-72, EW-Vintage, EW-Bugeye.

Three Year Limited Warranty

Three (3) years from the date of purchase on all structural frame components, seat post and frame.

One Year Limited Warranty

One (1) Year from the date of purchase, if any part or electronic component of the scooter is found upon examination to be defective in material and/or workmanship, it will be replaced at Ewheels discretion.

Two Month Warranty

Two (2) Months from the date of purchase on the batteries. Batteries are subject to a stringent wear and tear clause. Any battery faults due to a manufacturing defect will become obvious within the first two months of use. Any gradual deterioration in performance after this period is normal and associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturer’s warranty.

One Month Warranty

One (1) Month from the date of purchase on the scooter’s charger.

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WARRANTY EXCEPTIONS AND EXCLUSIONS

Service and Labor Costs

Unless previously authorized, service calls and labor costs are NOT included or covered under any warranty. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase is always required for warranty service. Please contact Ewheels directly for any assistance in locating a service provider or to make a warranty claim.

Consumable Items

Consumable items which may need replacing due to normal wear and tear like tires, tubes, lights, chains, upholstery and seating, brakes and brake pads, cables, fuses, buttons, shrouds and covers.

Damage, Accidental Damage and Misuse

Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, negligence, improper operation, excessive loading, maintenance, storage, acts of God, commercial use, or use other than normal, extreme riding, modifications and alterations.

Second Hand Owners and Reselling

No warranty will be offered or honored for second hand owners. The warranty is exclusively offered to the original purchaser.

HOW TO MAKE A WARRANTY CLAIM

Initiating A Warranty Claim

To initiate a warranty claim, please contact Ewheels service department by calling 888-571-2845, or by email at “Service@ewheelsdealers.com”. Note that before any warranty claims will be fulfilled, satisfactory proof of purchase will be required, and a photo or video of the damaged part must be sent and reviewed by Ewheels.

Returning Faulty Parts

Do not return faulty parts to Ewheels without prior consent. A request for a return authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser.

SHIPPING DAMAGE AND SHIPPING POLICIES

Shipping Damage

In the event shipping damage occurs, it must be reported and addressed in a timely manner. Shipping damage claims are time sensitive and cannot be delayed. In the event the packaging is extremely damaged and the bike is beyond repair, please refuse the shipment, and contact Ewheels for further steps. 

Shipping – Domestic

When applicable, part costs will be covered under warranty, and all warranty items will be shipped via FedEx Ground. Shipping fees will be at the expense of the purchaser.

Shipping – International

When applicable, parts will be provided under warranty at no charge, but shipping to any offshore and/or international location will be the responsibility of the original purchaser. International and offshore end-users must contact Ewheels directly to initiate the warranty process.

*Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of the original purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded*

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Returns

If you are not 100% satisfied with your purchase for any reason, contact The Scooter Outlet on 866-576-0815 and speak with a Customer Service Representative. Please note you must start the Return Process within 14 Calendar Days after you receive the product. If it has gone beyond that period, we cannot accept a Return.

The product must be intact and have no form of damage, and a photo of the condition of the product on each side must be provided. If these prerequisites are met, we will authorize the Return. You are responsible for the all Product Shipping costs, as well as a 20% Restocking fee.

Once the product has been received back at our warehouse and has been inspected, we will issue a refund minus the Shipping and Restocking fees within 3-5 Business days.

Customer must have original packaging to start the return process.

$2,949.00

Free Shipping

*Free Shipping in the contiguous U.S.

Quick Specs

Weight Capacity

Weight Capacity
350 lbs

Top Speed

Top Speed
12 mph

Operating Range

Operating Range
43 miles

Scooter Weight

Scooter Weight
215 lbs

Electronic Speed Control

Electronic Speed Control
Varialbe Speed Control Knob

Do you have any questions about this product?
We are here to help!

Phone Number 866-576-0815

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