EW-11

(2 customer reviews)

Overview

The EW-11 Sport Euro Style 2 color scooter has a maximum speed of 12 mph and 40-mile range on 1 single charge. The fit and finish on this scooter is superb and it’s equipped with:

 

An anti-theft alarm system and remote on/off key fob.

Large tires for a smooth ride.

A high-performance head light that lights up to 100 ft.

Heavy duty large durable front basket & storage beneath the seat.

 

The award-winning EW-11 has been proclaimed one of the best mobility scooters ever made with ample storage, speed and range as well as a smooth ride. 

 

Specifications

Warranty 3 Year Limited Warranty
Weight Capacity 400 lbs
Fully Assembled Yes
Number of Wheels 3 Wheels
FWD or RWD Rear Wheel Drive
Max Passengers 2
Airline Approved No
Seat Dimensions (LxWxH) 23” x 13” x 11 “
Type of Seat Extended Saddle Seat
Type of Battery Deep Cycle Sealed Lead Acid
Overall Width 29"
Overall Height 38"
Overall Length 67 “
Armrests No
Scooter Weight 285 lbs
Shipping Method LTL Freight
Top Speed (Up To) 12 mph
Distance (Up To) 40 miles
Light(s) Head light, rear brake lights
Turning Radius 90"
Braking Type Hand Brakes
Left Hand Control Option Yes
Horn Yes
Incline Capability Up to 12 Degrees
Ground Clearance 5”
Suspension Front and rear
Type of Tires Tubeless
Battery Charger 48 volt offboard
Speed Control Low-Med-High
Basket Yes
Forward/Reverse Yes
Throttle Type Twist
Alarm Yes
Front Tire Size 15" x 3"
Cell Phone Holder No
Usb Port No
Voltage 48 volts
Motor Wattage 500 watt
Motor Type Brushless Motor with Differential
Storage Lockable Rear and Under Seat
Extras N/A

Warranty

Models Included

EW-10, EW-11, EW-12, EW-14, EW-19, EW-20, EW-29, EW- 36, EW-36 Elite, EW-46, EW-52, EW-54, EW-66, EW-72, EW-Vintage, EW-Bugeye.

Three Year Limited Warranty

Three (3) years from the date of purchase on all structural frame components, seat post and frame.

One Year Limited Warranty

One (1) Year from the date of purchase, if any part or electronic component of the scooter is found upon examination to be defective in material and/or workmanship, it will be replaced at Ewheels discretion.

Two Month Warranty

Two (2) Months from the date of purchase on the batteries. Batteries are subject to a stringent wear and tear clause. Any battery faults due to a manufacturing defect will become obvious within the first two months of use. Any gradual deterioration in performance after this period is normal and associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturer’s warranty.

One Month Warranty

One (1) Month from the date of purchase on the scooter’s charger.

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WARRANTY EXCEPTIONS AND EXCLUSIONS

Service and Labor Costs

Unless previously authorized, service calls and labor costs are NOT included or covered under any warranty. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase is always required for warranty service. Please contact Ewheels directly for any assistance in locating a service provider or to make a warranty claim.

Consumable Items

Consumable items which may need replacing due to normal wear and tear like tires, tubes, lights, chains, upholstery and seating, brakes and brake pads, cables, fuses, buttons, shrouds and covers.

Damage, Accidental Damage and Misuse

Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, negligence, improper operation, excessive loading, maintenance, storage, acts of God, commercial use, or use other than normal, extreme riding, modifications and alterations.

Second Hand Owners and Reselling

No warranty will be offered or honored for second hand owners. The warranty is exclusively offered to the original purchaser.

HOW TO MAKE A WARRANTY CLAIM

Initiating A Warranty Claim

To initiate a warranty claim, please contact Ewheels service department by calling 888-571-2845, or by email at “Service@ewheelsdealers.com”. Note that before any warranty claims will be fulfilled, satisfactory proof of purchase will be required, and a photo or video of the damaged part must be sent and reviewed by Ewheels.

Returning Faulty Parts

Do not return faulty parts to Ewheels without prior consent. A request for a return authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser.

SHIPPING DAMAGE AND SHIPPING POLICIES

Shipping Damage

In the event shipping damage occurs, it must be reported and addressed in a timely manner. Shipping damage claims are time sensitive and cannot be delayed. In the event the packaging is extremely damaged and the bike is beyond repair, please refuse the shipment, and contact Ewheels for further steps. 

Shipping – Domestic

When applicable, part costs will be covered under warranty, and all warranty items will be shipped via FedEx Ground. Shipping fees will be at the expense of the purchaser.

Shipping – International

When applicable, parts will be provided under warranty at no charge, but shipping to any offshore and/or international location will be the responsibility of the original purchaser. International and offshore end-users must contact Ewheels directly to initiate the warranty process.

*Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of the original purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded*

2 reviews for EW-11

  1. Tom Sykes (verified owner)

    it looks very pretty in person. it is a little tight when my wife and I both ride on it but is very roomy for just me. they shipped it fully assembled and it arrived ready to go.

  2. walter thompson (verified owner)

    I had another model before but like this one just as much. batteries last around 3 years and are cheap to replace.

Only logged in customers who have purchased this product may leave a review.

Returns

If you are not 100% satisfied with your purchase for any reason, contact The Scooter Outlet on 866-576-0815 and speak with a Customer Service Representative. Please note you must start the Return Process within 14 Calendar Days after you receive the product. If it has gone beyond that period, we cannot accept a Return.

The product must be intact and have no form of damage, and a photo of the condition of the product on each side must be provided. If these prerequisites are met, we will authorize the Return. You are responsible for the all Product Shipping costs, as well as a 20% Restocking fee.

Once the product has been received back at our warehouse and has been inspected, we will issue a refund minus the Shipping and Restocking fees within 3-5 Business days.

Customer must have original packaging to start the return process.

$2,899.00

Free Shipping

*Free Shipping in the contiguous U.S.

Quick Specs

Weight Capacity

Weight Capacity
400 lbs

Top Speed

Top Speed
12 mph

Operating Range

Operating Range
40 miles

Scooter Weight

Scooter Weight
285 lbs

Electronic Speed Control

Electronic Speed Control
Low-Med-High

Do you have any questions about this product?
We are here to help!

Phone Number 866-576-0815

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